Terms & Conditions
 
  • The Sherwood Terms & Conditions

    Check in is between 14:00 and 19:00. Please let us know if you expect to arrive earlier or later, we will do what we can to help you. Check out is by 11.00 am on the day of departure, unless otherwise arranged with us.
    Breakfast is served between 08:30 and 09:30

    We are strictly NO SMOKING. You may not smoke anywhere on The Sherwood Guest House premises. Anyone suspected of smoking in The Sherwood Guest House (including the bedroom, bathroom or out of a window) will be subject to a deodorising / cleaning charge of £150 and will be asked to leave immediately without being liable for any refund or compensation.

    Disturbance/nuisance. We reserve the right to terminate your booking immediately without being liable for any refund, or compensation, where you engage in unacceptable behaviour that causes a disturbance or nuisance to other guests or us.

    Damage/Loss. You are responsible for any damage or loss caused to us, or our property by your act, omission, default or neglect, and you agree to indemnify us and pay us on demand the amount reasonably required to make good or remedy such damage or loss. The amount to repair, replace or clean damaged goods or items will be taken from the debit or credit card or method of payment used to make the original booking.

    Cancellation Policy. If cancelled up to 3 days before date of arrival, no fee will be charged.
    • If cancelled later, 100 percent of the first night will be charged.
    • In case of no-show, the total price of the reservation will be charged.

    Children and Extra Bed Policy
    • All children are welcome.
    • All children under 6 years stay free of charge when using existing beds.
    • All children under 2 years stay free of charge in a cot
    • All children 2 - 12 years are charged GBP 20 per person per night for extra beds.
    • All children from 13 years and adults are charged GBP 25 per person per night for extra beds.
    • Extra bed /cot in a room is max.1 and are only available in our Family Rooms .

    Groups. When booking 3 rooms and more, different policies and additional supplements may apply.

    Internet / WiFi is available in all areas and is free of charge.

    Parking. Free public parking is available on street and free parking permits are provided on request and are valid
    in zone H during your stay. You will find zone H on several streets in Eastbourne.

    Pets. Due to allergies we are unable to accept pets.